Data recovery has become commonplace. If your personal computer or server with demanding enterprise cloud-based applications suddenly stops responding or your hard drive simply crashes, what will you do? Whether you're an individual or a large corporation, sometimes data recovery is the only alternative. Professional, fast, economical data recovery services. Electronic data is today's environment and can be very hard, if not impossible, to replace. It could be your entire business or your family's memories. KLAZZ offers professional, fast, and economical data recovery services for businesses and individuals who experience data loss because of hard drive failures, software corruption, human errors or natural disasters.
We provide professional Apple repair and data recovery services in Singapore. Our repair facility employs the latest repair technologies, and to a highly professional standard. We use advance computer diagnostics and re-work equipment to accurately traced and repair all technical faults immediately and in a cost-effective method. Our service locations uses fully optimize systems to quickly analyze and fix your device. We require no reservations or appointments; we offer complimentary surface diagnostics on any devices you bring in to us. Our labs are fully equipped and manned by our highly trained data recovery specialists. We are dedicated to helping you resolve all your computer-related problems.
We're one of the few local-area support companies that provide Apple repair and support services. Our technicians can help you with any software and hardware issues you have on Apple devices. Finding a qualified specialist capable of undertaking services on your device in a professional, competent and efficient manner can be a difficult task, and this is even truer with Apple devices. Qualified engineers deliver our Apple repair services. Almost all malfunctioning Apple devices can be repaired and be collected on the same day, which is an asset for anyone who needs Apple repair services immediately. It is a pleasure for us to offer our assistance.
We resolve a range of issues related to applications not working properly, instant closure after opening and other problems that you don't normally encounter.Upgrade / restore iOS
Software updates for iOS improvises new features and improvements that let you explore even more with your device. Restoring a device to its default setting or upgrading an older version of iOS to the latest version can be done with us.Original data backup / extraction
Have you ever wanted to safeguard your data in its original format other than having it compiled in iTunes backup? Many people encounter file corruption issues with their iTunes backup files, which results in loss of data. We can prevent this by extracting data from your iOS device in its original format.Migration to new phone
Have you just purchased a new iOS device? If you are unsure about what to do, we can help you migrate your current data over, or even set it up from scratch.Digitizer glass replacement
Digitizer is not just any glass; it contains an electronic component that senses the touch of the human finger. As you press on the front glass panel, the digitizer converts the analog signals generated by your fingertips into digital signals. We have digitizers for all of your iOS devices. LCD / LED Panel Replacement Accidents happen. Cracks, lines, distortions, color distortions or a blank screen are symptoms of a malfunctioning screen panel. We provide LCD/LED display panels for all models of iOS devices.
Home button not working or responding properly is the most common issue with iOS devices. We can replace your device’s home button circuitry.Power button circuit replacement
The Sleep/wake button, also known as the power button, sometimes gives way, so that you can neither press it down nor get any response. This can be due to falls, with an impact to the button itself, or due to normal wear and tear.Volume button circuit replacement
If you can't adjust the volume, or it keeps switching to silent mode, it indicates that the internal circuit component is faulty and needs to be changed. A faulty circuit might cause incoming calls to be silenced even if you have already set a ring tone beforehand.Earphone 3.5mm jack replacement
Can you hear only through one side of the headset on your iOS device? Try it with another earpiece to make a confirmation. If you get the same result, it means your earphone jack is faulty and needs replacement.
Dock connector indicates of the internal link used to communicate between your cable and your iOS device. At times it fails to work properly causing a disrupted link, which results in not able to charge or sync properly.Back body plate replacement
If your device has any physical damage or cracks on its back and sides, we can replace the whole back body plate of your iOS devices.Main board component level repair
If your iOS device can't be switched on, or there has been water damage, the main board would be faulty.
We can dismantle your device and trace the faulty component that lies in the main circuit board, to do a repair or replacement.
Is your iPad battery draining too quickly or not holding a charge? All batteries run on lithium-ion polymer cells. They age even when not in use. We can replace the battery on your iOS devices.
Are your programs running slower than usual? Over a period, software programs tend to develop problems, which can corrupt important files even if the hardware components are not faulty. We can resolve all your computing issues, allowing your machines to run smoothly again.
Software updates for the Mac operating system comprise new features and improvements that let you explore even more with your MacBook. Restoring a MacBook to its original state or upgrading an older version of the Mac operating system to the latest version can be done with us.
Have you ever wanted to safeguard your data in its original format somewhere other than on your MacBook? Many people face file corruption issues on their time machine backup file, which leads to data loss. We can prevent this by extracting data from your Mac operating system in its original format.
Have you just purchased a new MacBook? If you are unsure what to do, we can help you to migrate your current data over, or even set it up from scratch.
If you’re looking for an upgrade to your system's speed or capacity, we can help you. If it's speed you're after, we recommend switching to a Solid-State Drive. With no spinning mechanism, it offers up to 550mb/s read/write speed on flash memory, providing you with a huge boost to your system operations that surpass traditional hard drives. If it's increased capacity that you're after, we offer single 3.5 inch hard drives that spec up to 6 terabytes of storage. We can migrate all of your existing data to a new clean operating system, or preserve the system as is, while adding a new disk drive.
Does your MacBook slow down when running multiple programs at once? We can upgrade your machine's RAM (random access memory) on the spot in just 15 minutes. We have single modules of 2, 4 and 8 gigabytes.
If your MacBook doesn't switch on, or there is no display when it is switched on, it means the main board is faulty. We will dismantle and trace the faulty component in the main circuit board and do a repair or replacement.
Accidents happen all the time, which can result in a broken laptop display. We provide replacements for all displays ranging from 8 to 27 inches. Stocks are usually available for immediate replacement and take only a few hours.
Have you ever thought about having two hard disk drives on your MacBook? We can convert your optical drive to a 2.5 inch hard disk bay, allowing you to install another hard drive onto your system. Most of our customers have both a Solid-State Drive and a storage hard drive on their machines. If you’re looking for an upgrade of dual storage, we can do that for you as well. We can migrate all your current data to a new clean operating system or preserve the existing system while adding new storage.
Overheating issues, bottom of your machine getting heated up fast, fan getting noisier than before or auto shutdowns after 5-30 minutes of usage. This is due to dust collection at the exhaust door of your MacBook's fan, hence blocking the air from flowing out of your MacBook to cool down the components within. These are common indications of the fan being faulty. We offer fan service/replacement for your machine.Keyboard replacement
Is your MacBook keyboard unresponsive? Whether a few keys are missing or they're unresponsive, we can replace them.LED / LCD hinge replacement
The LCD hinge, which allows you to open and close your MacBook’s display panel, can be replaced if broken.
Is your MacBook battery draining too quickly or not holding a charge? All batteries are running on lithium-ion polymer cells. It will age even when you are not using it. We are able to replace your battery on your MacBook. Most common symptoms of a bad battery show fast charge and discharge.
Do you have an unused or faulty MacBook lying around? Why not convert it to cash with us? We offer reasonable rates.
Have you noticed that your programs running slower than usual? Over a period program software tend to develop problems, which will corrupt important work and files without any faulty components found in the hardware. We can resolve all your computing issues; hence regaining smooth and uninterrupted computing operations will be a breeze.
Software updates for mac operating system improvises new features and improvements that let you explore even more with your MacBook. Restoring a MacBook to its original brand new state or upgrading an older version of mac operating system to the latest version can be done with us.
Have you ever wanted to safeguard your data in its original file types somewhere else other than having it your MacBook time machine? Many people have encountered file corruption on their time machine backup file, and that leads to data loss. We can prevent this by extracting data out from your mac operating system in its original format.
Have you just purchased a new MacBook? If you are unsure what to do, we can help you to migrate your current data over, or even set it up from scratch.
If you’re looking for an upgrade of speed or capacity, we can do that for you here. If you’re looking for speed, we introduce you on solid state drives, with no spinning mechanism it carries up to 550mb/s read/write speed on flash memory. Providing you with a huge boost to your system operations, surpassing traditional hard drives. But if you’re looking for capacity, we have single 3.5 inch hard drives that spec up to 6 terabytes of storage. We can retain all your current data to a new clean operating system x or even preserving the exact existing system that you have while upgrading to a new disk drive.Ram upgrade/replacement
Is your PC slow on running multiple programs at once? What we can do for you is simply upgrade your current ram (random access memory). The process on upgrading of ram can be done within 15 minutes on the spot. We have single modules of 2, 4 and 8 gigabytes.
Overheating issues, fan error on system, bottom of your machine getting heated up fast, fan getting noisier than before or auto shuts down after 5-30 minutes of usage. This is due to collective of dusts gathering right at the exhaust door of your laptop's fan, hence it blocks the air from flowing out of your laptop to cool down the components inside. These are common indications of the fan being faulty. We offer fan service/replacement for all kinds of machines.Main board component level repair
iMac not able to switch on, or no display when switched on are the most common indication of a faulty main board. We will dismantle and trace out the faulty component that lies in the main circuit board, to do a repair or replacement of it.
Hard Disk Drives
External Storage — USB Drives
Solid State - SSD Drives
Apple iMac & MacBook
Notebook & Desktop Computers
Our data recovery team on call 24/7,
ready to deliver the best data recovery service in the industry anywhere at a
moment's notice. Our track record in recovering data in emergency situations is
unmatched, and our expedited service has saved entire businesses and projects from complete collapse.
Whether it involves expedited work in our labs or sending engineers to your location, nobody can respond to a data emergency like us.
No matter what type of storage device you have, KLAZZ's engineers are the most qualified to handle data recovery for it. Every emergency case is worked on 24/7 using the optimal tools and parts needed to recover your data. When data recovery is urgent, you want a recovery service tailor-fit to your needs, which is exactly what KLAZZ will deliver.
Data recovery has become common place. If your personal computer or server with most demanding enterprise cloud-based applications suddenly stops responding or your hard drive simply crashes, what will you do? Whether you're an individual or a large corporation, sometimes data recovery is the only alternative.
Electronic data is today's environment and can be very hard, if not impossible, to replace. It could be your entire business or your family's memories. KLAZZ offers professional, fast, and economical data recovery services for businesses and individuals who experience data loss because of hard drive failures, software corruption, human errors, or natural disasters.
We specialize in:
When data appears to be lost or inaccessible you need fast, reliable service. We are experts in providing advanced data recovery services. We can recover data no matter how loss occurs - accidental deletion, hardware crash, corrupted data, fire and water damage - to name a few. In the case of actual hardware failure, only a data recovery services professional can get your data back. And the fact that you cannot access your data through your operating system does not necessarily mean that your data is lost. The only irreversible data loss is caused by overwriting bits, physical damage to the drive platters, or destruction of the magnetization of the platters which seldom happens in the real world. In the majority of cases, the malfunction is caused by a damaged circuit board, failure of a mechanical component, or crash of internal software, system track, or firmware.
You must weigh the cost of recovery against re-creation of the data. In cases such as lost photos or lost video footage, the data cannot be recreated so easily if at all. At KLAZZ, we have a genuine interest in recovering your data. We are on a quest to prove that we are the best in the industry. If you really and truly must have your data back, you've come to the right company. If you have any questions, please don't hesitate to call and ask. We'll be happy to chat with you about your project.
Our engineers are experts in providing advanced data recovery services. KLAZZ quickly accesses the most efficient and economical way to recover your valuable data and files.
We realize how valuable your personal information, videos, photos, and music is to you and your family. KLAZZ offers data recovery solutions that not only meet your technical requirements but also provide you the best overall financial value for your recovery needs.
KLAZZ can get your personal data, photographs, videos, and music back. We recover data from digital cameras, videos, music players, MP3 players, IPODS, and PDAs. Recovering data from personal computers and laptops. We can recover lost data from any system.
We are able to recover data from so severely damaged media devices that competitors are not able to get data from. We can recover lost data from media that has experienced severely damaged physical sectors, software corruption, or even exposure to water or fire.
Having performed thousands of successful hard drive data recovery projects, our track record speaks for itself. Our hard disk data recovery process utilizes the most cutting-edge tools and proprietary methods to ensure the best possible results, and gives us a success rate over 90%. Using ISO-certified quality controlled processes enables us to consistently deliver quality for every recovery project. This allowing us to salvage what most data recovery companies often deem unrecoverable.
Many known companies chose KLAZZ Our certified hard disk recovery experts support data recovery for all makes and brands, and we are committed to providing personalized care and top-notch quality services and solutions. Our strive to give our clients the highest standard is reflected in every stage of your data recovery experience. We also let our verifiable credentials speak for us as we salvage what the competition may have called unrecoverable.
Our team of data recovery engineers retrieve data off of every hard drive on the market, and use proprietary recovery techniques that can recover data other companies deem unrecoverable.
KLAZZ provides recovery service on a full range of hard disk drives and operating systems including IDE, EIDE, SATA, SAS and SCSI hard drive assemblies all makes and models of servers, desktops, laptops and net books.
We provide data recovery for:
Personal computers, workstations, laptops, PDF, and even digital cameras that store data on hard drives, removable magnetic media or flash RAM cards, all suffer from the same failures, some of which are:
Our Class100 Clean Room is designed to maintain exceptional air purity, containing less than 100 airborne particles larger than 0.5 microns in each cubic foot of air. Such an environment is vital for protecting the sensitive internal components of hard drives. Hard Drive Recovery If the media is inaccessible we will first test the components and closely examine the drive platters to determine the extent of physical damage, which enables us to lay out a course of action for each individual drive. Hard drive recovery involves replacing failed components such as read/write head assemblies, logic control components and drive motors in a clean room environment. In most cases, the recovery process involves restructuring the data by examining the low-level data sectors and determining what fixes to file system structures are needed to gain access to the logical data.
Using highly sophisticated techniques and proprietary equipment and software, our engineers are able to fix and recover
data from these raw images of all operating systems. We use only non-destructive hard drive data recovery processes that
use drive sectors cloning. This means we pull data from your drive on a sector-by-sector basis, and we work directly on the clone.
This will ensure your drive is not damaged further and that a second image of the original structure can be acquired if needed.
The typical time for hard disk recovery is 3-5 Business Days to complete. It can take longer to process if we have a slow read or hard to find parts.
After determining what steps will be necessary to complete your hard drive recovery, we will contact you.
No work will be done without your approval. As soon as you approve the recovery, our engineers will continue with the recovery effort, validate the data and place it on a suitable replacement media, whether that is another drive, CD-ROM, DVD, any other media of your choice.
There isn't hard drive recovery software or disk recovery software that has the power or experience that KLAZZ can provide. Most software packages cannot retrieve data, and when in need of recovery data or recovery files, there is no substitute to experience and the best hard drive recovery service available.
Deleted file recovery, external hard drive data recovery, and other hard disk recovery tools is what we do. Leave it to us and we'll get your data recovered, or we'll charge you nothing - GUARANTEED,
KLAZZ hard drive recovery process meets manufacturer's requirements and will not void your original warranty.
Data Recovery Services provides recovery on a full range of solid state drives and operating systems based on MLC or SLC NAND flash memory technologies for all makes and models of laptops and notebooks.
Unlike hard disk drives, solid state storage devices have no moving parts. This creates a wrong impression that data is much safer on SSD. However, this is not the case. SSD have higher vulnerability to some defects that typical hard drives are not as vulnerable to, including abrupt power loss, magnetic fields and electric charges compared to normal HDD. Also, considering the fact that the SSD have a limited number of write cycles, the ability to write to the device will eventually wear out, thus leading to potential data loss.
Most SSD use complicated controller technology to extend the reliability and speed of storage. The architecture inside a high performance SSD is more complicated than that in most RAID systems. The algorithms that maps logical addresses to physical media locations vary from manufacturer to manufacturer and details are closely guarded commercial secrets.
Our research and development team developed an advanced SSD drive recovery process of rebuilding multiple sets of NAND flash dumps, unscrambling the code and then taking the numerous unscrambled sets and assembling them into one single drive image.
No matter how dependable the storage device, sooner or later it wears out. Often, this occurs without warning after tens of thousands of write/erase cycles. In much the same way a rechargeable battery loses its charge after several hundred cycles, non-volatile solid state storage components can lose their ability to retain data after thousands of write/erase cycles. Component vendors usually specify this as endurance.
When a block loses its ability to retain data or when data errors occur that cannot be corrected by the drive's error correction (ECC) algorithm, the block is swapped with one from an available spare pool. When the spare blocks are exhausted and another error occurs, the solid state drive reaches critical failure state and needs to be replaced. Solid state storage management algorithms such as advanced ECC and wear leveling over the entire flash media maximize the drive operating life and extend system-level endurance.
Due to the proprietary nature of controller chip manufacturing and programming, every flash and SSD recovery situation is unique. After determining what steps will be necessary to complete your solid state drive recovery, we will contact you. No work will be done without your approval. As soon as you approve the recovery, our engineers will continue with the recovery effort, validate the data and place it on a suitable replacement media, whether that is another drive, CD-ROM, DVD, any other media of your choice.
KLAZZ has successfully recovered data from virtually every type and brand of flash memory based storage device ever produced. Companies such as Sony, Transcend, Corsair, OCZ, SanDisk, Kingston, and A-Data, Samsung, just to name a few, all manufacture flash memory based storage devices based on NAND flash memory technology in a variety of types such as:
KLAZZ is able to recover data from flash media devices whether they are physically damaged, unrecognized by operating systems, or un-mountable in cameras and other devices. This includes flash drives that are displayed as 0 MB in size, not recognized by the computer, or the device asks you to format.
Solid state storage devices such as a USB Flash drive, SD Card, Memory Stick or SSD drive have several advantages over other portable storage media. When compared with storage devices like floppy disks, hard drives, or ZIP drives, flash memory based storage devices are faster, have higher storage density, and contain no moving parts. But, no matter what type of storage device it is, sooner or later it will fail.
With the price of USB flash drives and SD cards dropping, many top manufacturers are switching to monolithic flash. Traditional SSD or USB flash drives use NAND flash memory chips and controllers mounted on printed circuit boards (PCB) along with resistors, capacitors and conductors. But, as hardware manufacturers try to reduce costs and make devices more shock proof, today's devices frequently consist of an “all-in-one” design. In these devices, memory chips, controllers and all small components are enclosed into one small body. These devices are called monolithic flash drives.
For consumers, it is often difficult to determine what technology they are buying. The same model of USB flash with the same plastic cover can contain either traditional or monolithic flash. This has produced issues for consumers and data recovery technicians alike.
Flash Memory Recovery and USB Flash Recovery Data retrieval services for monolithic flash devices are expensive, and many data recovery companies avoid this because of the complexity and cost. A new process is necessary for monolithic flash media was required. To recover data from monolithic flash devices, we need to connect our reader directly to test points, which are usually hidden under a protective layer. Because of the hundreds of different devices on the market, pin-outs also can be different. To solve this, we use our special equipment, a logic analyzer, to find right pin-out. After we get direct access to the memory chip and have the right raw dump, the data recovery procedure same as for traditional SSD or Flash drive.
Just as a rechargeable battery loses its ability to take a charge after several hundred cycles, non-volatile NAND flash memory chips will also lose their ability to retain data after thousands of write/erase cycles. In most cases, however, a flash memory device stops working because of either a failed component inside the device or physical damage. When this happens, modern software solutions are unable to extract data because the device is inaccessible to the software.USB Flash Data Recovery - Fast and Safe
KLAZZ has developed an advanced flash memory recovery process which consists of reading individual NAND flash memory chips into raw images, then applying reverse engineered error correction and special mapping algorithms to unscramble each image and assembling the numerous unscrambled segments into a single full drive image.
The resulting image can then be processed using normal data recovery methods. With KLAZZ, your data is in professional hands whether you have a USB Flash drive, SD Card, Memory Stick, or the newest SSD drive. If you have lost your data and are in need of flash file recovery, flash memory recovery, USB flash recovery or flash disk recovery, you can come to us with no worries.
KLAZZ has developed new technology to recover data from Apple and Android Devices, which includes software and hardware tools based on newest generation of our in-house built PCI-e Ultra board. This board also support SSD, SD and MMC cards, monolithic flash memory devices. We are able to recover data from Apple and Android devices whether they have logical corruption or physical damage. Our engineers have successfully recovered data from virtually every type and brand of Android-based devices produced, such as smart phones, tablets, laptops, net books, smart books and Apple devices. In addition, the Android operating system has been used on cameras, smart glasses, smart watches, headphones, cars and portable media players.
Mobile device data recovery is much more than simply replacing parts. Trust the dedicated research and development staff at KLAZZ and the depth of our experience to ensure the latest mobile device data recovery technology. Depending on the condition of the media or the reason for data loss, your data recovery may require specialized treatment such as: •In case of a physical failure, data recovery for smart phones, handhelds, pocket PC or USB Flash drives are performed by expert trained engineers in specialized facilities as needed, including dust-free clean room lab environments. •If the media is not damaged, KLAZZ data recovery engineers can recover data through our remote data recovery process. If there is electrical failure, KLAZZ data recovery services include dedicated staff and tools to repair or work around electrical failures, a common cause of data loss.
All these portable devices take a lot of abuse, and with today's mobile technology, more and more critical data is being stored on Apple and Android-based appliances every day. Because Apple and Android smart phones and tablets are carried about and exposed to different environmental factors such as water and heat, or accidental drops, those gadgets are far more susceptible to data loss and became a subject for data recovery. Their portability makes these sophisticated and essential Apple and Android mobile devices prime candidates for data loss. At the same time, as an increasing amount of data is being stored on them, these devices are still the least frequently backed-up. Even if your device is completely broken, soaked in liquids or melted - give KLAZZ a chance to extract your data.
All information on Apple and Android-based devices is stored on the flash media, regardless if it is internal memory or additional SD cards. KLAZZ has developed an advanced flash recovery technology that consists of reading individual flash memory chips into raw images, then applying reverse-engineered error correction and special mapping algorithms to unscramble each image and assembling them. The resulting image can then be processed using existing data recovery methods.
We support smart phone and tablet devices with Apple iOS, Android OS 2.1 and later from Samsung, HTC, LG, Sony, Motorola, and others What can be recovered from your device ?
KLAZZ has some of the most knowledgeable recovery engineers on the globe and are well versed in all operating systems. Continued education programs are ongoing for all staff members.
With a staff of highly skilled programmers and technicians, we are dedicated to insuring that your data is recovered to your satisfaction. You cannot beat our expertise and clear pricing, with no additional fees. Recovering lost data is what we do,
We support (Deleted file recovery, Formatted files, Hard drive file recovery):
We Recover Files from Hard Drives, Deleted Files and More The operating systems on servers, workstations, personal computers, laptops and tablets are stored on hard drives or other storage media, which are subject to a variety of failures:
Facing any database disaster, we are able to assist you. Database data recovery is an extremely complex process and you will need a team of data recovery experts to assist you. We work with all types of database system on the market. If you have lost a server with critical database files, stop what you’re doing and contact us today. You will need professional data recovery support to get your data recovered.
Recovering files from the hard drive require expertise and experience. KLAZZ will get your data back to you quickly. We can help with recovering files after drive reformatting, accidental deletion, file system disaster and more.
Hardware failure and data corruption can bring about panic, chaos and bad decision making in a very short period. PLEASE STOP WHERE YOU'RE AT and take just one minute to read this. There is a right way and a wrong way for data recovery on just about any system. We can help you recover your lost data on any kind of platforms. Here's a few tips and information on what to do, and not to do, in regards for data recovery.StandAlone Drive Failure and Data Recovery:
|DO NOT open your hard drive and expose the media, there is nothing inside that needs the attention of a common user. Only a qualified hard drive data recovery engineer in a certified clean room environment should ever open a drive.|
|DO NOT put your drive in the freezer and then try to spin it up. It is possible that moisture has condensed on the media surfaces. This WILL cause head contact if it has and will destroy the drive.|
|DO NOT listen to your friends or continue to look for home remedies on the net such as the one mentioned above, seek professional help if you value the lost data.|
|DO NOT continue to power cycle a clicking or non-responsive drive; it's not going work for you and may make the drive unrecoverable. If it should come “ready” by some chance, the possibility of it loading the OS for you, “just one more time”, is a million to one.|
|DO NOT install recovery software on the same drive/partition that you're lost files are on, you will overwrite them with the installation.|
|DO NOT run the recovery CD/DVD furnished with your PC. Most OEM help desk technicians don't care about your data; they only want the hardware back on line.|
|DO NOT try to swap circuit boards on modern drives. There may be firmware/system area conflict issues that may cause major problems.|
|DO try to slave your drive into a working system to check for readiness and file system integrity. You may be able to copy your data with no problem if only the OS is corrupt or if there is a hardware issue with the original host computer.|
|DO try an un-delete demo from the net to see if what you're looking for is available for recovery, if so, purchase the tool.|
|DO seek professional help if you're not110% sure of what you're doing. You can learn basic recovery procedures on an expendable system.|
|DO back up your data early and often. It's not if, it's when.|
|DO NOT perform any operation on your RAID server once you have established that there is an issue.|
|DO NOT take the advice from any OEM support staff unless the system was originally configured by them and nothing has changed since.|
|DO NOT try to rebuild an array unless you know exactly which drives failed, why they failed, and most importantly, WHEN they failed. RAID recalculation incorporating old data from a drive that fell off line first will corrupt all of your data. We see this on about 30% of all RAID 5 recoveries that enter our facilities.|
|DO NOT format any drive units.|
|DO NOT restore or re-install operating system.|
|DO NOT change any drive configuration.|
|DO NOT TRY ANYTHING unless you are ultimately familiar with the hard drives, configurations and controller routines.|
|DO stop where you are and call KLAZZ at 6333 4240 if you value the data in your possession.|
|DO NOT make a backup of the database to the same drive.|
|DO NOT use the disk or array if the database corruption was caused by hard drive failure, RAID collapse, bad sectors or check disk utility.|
|DO NOT restore a database until you make a copy of the current database files. Sometimes if the backup is outdated or corrupted, the restore process will overwrite the actual data.|
|DO make a copy of the database and log files to an alternate physical drive before you do anything.|
|DO NOT try to attach or repair a damaged database without making a backup copy of all .edb, .stm, and .log files. This applies to any and all repair utilities both from Microsoft and 3rd party developers. They may cause further data loss since objects in the database may be deleted even if they are actually salvageable.|
|DO NOT try to defragment a data store if mail server(s) were not brought offline properly. This often causes data store to be inconsistent, and may result in corruption if defrag is attempted.|
|DO NOT open a tech support case with Microsoft or send your damaged database to any recovery company without making a backup copy of your mail data store.|
|DO backup your data store often. Incremental backup every day and a full backup once or twice a week is sufficient.|
Privacy and confidentiality of clients’ data is paramount. KLAZZ is committed to protect its clients’ data, both personal and business related. Our employees are trained to safeguard the privacy of each and all of our clients. We enforce a very strict Confidentiality Policy, which ensures absolute discretion to our clients.
This GUARANTEE governs the safeguarding and the confidentiality of “Client’s” data.1. Definition Of Confidential Information
As used herein, “Confidential Information” shall mean any and all technical and non-technical information related to the extracted data, including but not limited to (a) patent(s) and patent applications, (b) trade secret, and (c) copyrighted information (d) personal and private information including email, word documents and excel files (e) proprietary information– ideas, techniques, sketches, drawings, works of authorship, models, inventions, know-how, processes, apparatuses, equipment, algorithms, software programs, software source documents, and formulae related to the current, future, and proposed products and services of the “Client”, and including, without limitation, the “Client’s” respective data concerning research, experimental work, development, design details and specifications, engineering, financial information, procurement requirements, purchasing, manufacturing, customer lists, investors, employees, business and contractual relationships, business forecasts, sales and merchandising, marketing plans and information the “Client” provides regarding third parties.2. Handling Of Confidential Information
KLAZZ agrees that at all times it will hold in strict confidence and not disclose to any third party Confidential Data of the “Client”, except as approved in writing by the “Client”, and will use the Confidential Information for no purpose other than data recovery. KLAZZ shall only permit access to Confidential Data of the “Client” to those of its data recovery employees or authorized representatives having a need to know and who have signed confidentiality agreements or are otherwise bound by confidentiality obligations at least as restrictive as those contained herein.
We treat our customer’s data with the highest level of confidentiality.
In this document, “Personal Information” is defined as any information collected through a website that identifies or can be used to identify, contact or locate the person to whom such information pertains.Personal Information
Personal Information on these sites is collected by KLAZZ on its own behalf and on behalf of its clients. When we collect information of behalf of clients, that information becomes their responsibility and is subject to their respective privacy policies, in the same way as if the information was collected through a website of the client. Where appropriate, this will have usually been made clear to you when agreeing on the service offered to you.
As a visitor to these sites, you can engage in many activities without providing any personal information. In connection with other activities, such as using online software applications, KLAZZ or a KLAZZ client may ask you to provide certain information about yourself by completing and submitting an online form. It is completely optional for you to engage in these activities. However, if you elect to engage in these activities, KLAZZ or a KLAZZ client may ask that you provide personal information, such as your full name, postal address, e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering products or services on the sites, you may be asked to provide personal information relating to a payment. Depending upon the activity, some information that our clients or we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you may not be able to engage in that activity.
When you submit personal information through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which KLAZZ and its subsidiaries and service partners operate. You also acknowledge that in certain countries or in respect of certain activities, trusted service partners of KLAZZ may undertake the collection, transferring, storage and processing of your information. Such service partners are bound by contract not to use your personal information for their own purposes or provide it to any third parties.
KLAZZ and our clients collect your information in order to record and support your involvement in the services you select. If you order products and services or subscribe to a service, for example, the information is used to register your rights to delivery of that service. Your personal information is also used to keep you informed about forthcoming events, service and product upgrades, special offers, and other products and services of KLAZZ, its clients and selected third parties if you have so opted to receive such communications.
KLAZZ has no rights to use information collected on behalf of a client without the client's express permission. The client will inform you if such permission has been given and will give you the option to withdraw your consent from the use of your information by KLAZZ.
There are other instances in which KLAZZ may divulge your personal information. KLAZZ may provide your personal information if necessary or in its judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant or order or to protect the rights of KLAZZ or its clients or others.
Please include your name, address, telephone number and e-mail address when you contact us. Please also indicate with as much detail as possible the location on this Site (or the specific event) where you provided your personal information.
Please note that if you provide KLAZZ with inconsistent privacy preferences - for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not - KLAZZ cannot guarantee that your most recent privacy preferences will be honored.Enquiries and Complaints
This website is provided solely for the use of current and future customers of KLAZZ to provide you with information about our company, information about services and products listed on our website, to make appointments for computer service and repair, to order for any products and services offered by KLAZZ, and to enable you to contact us with any questions or comments that you may have. In order to use this website, you agree that you:
Are 18 years of age or older
Have legal capacity to enter into a contract
Have provided true and accurate information to KLAZZ
When you visit KLAZZ or send e-mails to us, you are deemed to be communicating with us electronically. You agree to be bound by any affirmation, assent, or agreement you transmit through this website, including but not limited to any consent you give to receive communications from KLAZZ solely through electronic transmission. We will communicate with you by e-mail or by calling you. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of KLAZZ or its content suppliers and protected by Singapore and international copyright laws. The compilation of all content on this site is the exclusive property of KLAZZ and protected by Singapore and international copyright laws. All software used on this site is the property of KLAZZ or its software suppliers and protected by Singapore and international copyright laws.Reviews, Comments, Communications, and Other Content
You may send comments; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. KLAZZ reserves the right (but not the obligation) to remove or edit such material. If you do submit information, and unless we indicate otherwise, you grant KLAZZ and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub license right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant KLAZZ and its affiliates and sub license the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that the content you input is accurate; that use of the content you supply do not violate this policy and will not cause injury to any person or entity; and that you will indemnify KLAZZ or its affiliates for all claims resulting from information you supply. KLAZZ has the right but not the obligation to monitor and edit or remove any activity or user account. KLAZZ takes no responsibility and assumes no liability for any content posted by users or any third party.Product Descriptions
KLAZZ and its affiliates attempt to be as accurate as possible. However, KLAZZ does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.Applicable Law
Any dispute relating in any way to your visit to KLAZZ or to products you purchase through KLAZZ shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate KLAZZ's intellectual property rights, KLAZZ may seek injunction or other appropriate relief in any court in Singapore, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Singapore International Arbitration Centre. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.Site Contents and Ownership
The information contained on this site, including all images, designs, photographs, writings, graphs, data, and other materials (“Materials”) are the property of KLAZZ and are protected by copyrights, trademarks, trade secrets, or other proprietary rights.
Any reproduction, modification, copying or reproducing the sites or any part of the site to any other server or other location for reproduction, modification or redistribution is prohibited without the express consent of KLAZZ. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of KLAZZ and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing KLAZZ's name or trademarks without the express written consent of KLAZZ. Any unauthorized use terminates the permission or license granted by KLAZZ. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of KLAZZ so long as the link does not portray KLAZZ, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any KLAZZ logo or other proprietary graphic or trademark as part of the link without express written permission. All other trademarks not owned by KLAZZ or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by KLAZZ. Further, any reproduction, duplication or copying from KLAZZ is prohibited and you agree to abide by any and all copyright notices posted on our website. KLAZZ does not grant you any express or implied right in or under any patents, trademarks, copyrights, or trade secret information. KLAZZ is a registered trademark in Singapore.
If you make a service appointment or purchase products on this website, you warrant that the information you provide to KLAZZ is true and accurate and that you have the right to make transactions using the information provided. KLAZZ is not liable for any misrepresentation of information by a customer.Disclaimer of Warranty
You expressly agree that use of this Website is at your sole risk. Neither KLAZZ, its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, independent contractors and service technicians, or licensees (collectively, “Providers”), or the like, warrant that this site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this site, or as to the accuracy, completeness, reliability, security, or currency of the Materials. The Materials may contain errors, omissions, inaccuracies, or outdated information.
Further, KLAZZ does not warrant reliability of any statement or other information displayed or distributed through the site. KLAZZ reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. KLAZZ may make any other changes to this site, the Materials and the services, products, programs, or prices (if any) described in this site at any time without notice.
This site and the information, content, and materials on this site are provided On an “as is,” “where is,” and “where available" basis. KLAZZ makes no representations or warranties of any kind, express or implied, as to the operation of the site, the content, information, or the materials on this site.
To the fullest extent permissible under applicable law, KLAZZ expressly disclaims all warranties, express or implied, of any kind, with respect to any of the materials, content, or information on this site or any goods or other products or services offered, sold, or displayed on this site or your use of this site generally, including warranties of merchant ability, accuracy of information, quality, title, fitness for a particular purpose, and non infringement. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to the extent such jurisdiction's law applies to this agreement.
You agree that KLAZZ shall not be liable for any damage, loss, or expense of any kind arising out of or resulting from your possession or use of the materials, content, or information on this site regardless of whether such liability is based in tort, contract, or otherwise. In no event, including, without limitation, a negligent act, shall KLAZZ or any of its providers be liable to you for any direct, indirect, special, incidental, consequential, or punitive damages (including, without limitation, loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business), arising out of or in any way related to the services, materials, content, or information on this site or any other products, services, or information offered, sold, or displayed on this site, your use of, or inability to use, this site generally, or otherwise in connection with this agreement, regardless of whether KLAZZ or any of its providers have been advised of the possibility of such damages. Because some states do not allow the limitation of liability for consequential or incidental damages, the above limitation may not apply to you.Indemnification
You agree to indemnify, defend, and hold harmless KLAZZ, its affiliates, agents, employees, independent contractors, and licensors from and against any and all claims and expenses, including reasonable attorney fees, arising out of or related to (1) claims made by third parties due to or arising out of the content you submitted or made available through KLAZZ; (2) your use of the site; (3) violation of this Agreement, violation of any law or regulation, or violation of any proprietary or privacy right.Term and Termination
Without limiting its other remedies, KLAZZ may immediately discontinue, suspend, terminate, or block you and any user's access to this site at any time in our sole discretion.Hyperlink Disclaimers
As a convenience to you, we may provide on this site links to Websites operated by other entities (collectively the “Linked Sites”). If you use any Linked Sites, you will leave this site. If you decide to visit any Linked Site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Linked Sites, regardless of the linking form (e.g., hot links, hypertext links, IMG links) are not maintained, controlled, or otherwise governed by KLAZZ.
The content, accuracy, opinions expressed, and other links provided by Linked Sites are not investigated, verified, monitored, or endorsed by KLAZZ. KLAZZ does not endorse, make any representations regarding or warrant any information, goods, and/or services appearing and/or offered on any Linked Site, other than linked information authored by KLAZZ.
Links do not imply that KLAZZ or this site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the links, or that any Linked Site is authorized to use any trademark, trade name, logo or copyright symbol of KLAZZ or any of its affiliates or subsidiaries.
Except for links to information authored by KLAZZ, KLAZZ is neither responsible for nor will it be liable under any theory based upon (i) any Linked Site; (ii) any information and/or content found on any Linked Site; or (iii) any site(s) linked to or from any Linked Site. If you decide to visit any Linked Sites and/or transact any business thereon, you do so at your own risk. KLAZZ reserves the right to discontinue any Linked Site at any time without prior notice. Please contact the Web masters of any Linked Sites concerning any information, goods, and/or services appearing thereon.
This Agreement constitutes the entire agreement between KLAZZ and you with respect to this Website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and KLAZZ with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If for any reason a court of competent jurisdiction finds any provision of this Agreement or portion thereof to be unenforceable, that provision shall be enforced to the maximum extent permissible to affect the intent of this Agreement, and the remainder of this Agreement shall continue in full force and effect. No waiver by either party of any breach or default here under shall be deemed to be a waiver of any preceding or subsequent breach or default.Modifications to Agreement
We may revise this Agreement at any time and you agree to be bound by the revised Agreement. Any such modifications will become effective upon the date they are first posted to this site. It is your responsibility to return to this Agreement from time to review the most current terms and conditions. KLAZZ does not and will not assume any obligation to notify you of changes to this Agreement.